Find Your Econet or Ecocash Number: A Complete Guide

Expert tips and assistance | Discover the easiest ways to find and verify your Econet or Ecocash number in Zimbabwe | Our comprehensive guide covers everything from checking your Econet number to retrieving your Ecocash details

Here are simple steps to quickly find or retrieve your Econet phone number for future reference: 

Step 1: Ensure Your Phone Is Charged and Turned On

Step 2: Use the USSD Code Service

Open your phone's dialer and dial *111#, then press the call button. This will prompt Econet's Self-Care menu to appear on your screen.

Step 3: Access the Self-Care Menu

Navigate to option 0 for More Options, and then select option 9 for Display My Number. You might need to enter your PIN, but if you've forgotten it, don't worry. 

If you've forgotten your Econet SIM PIN, follow these steps to set up a new one:

Step 1: Dial *111# to Access Self-Care Menu

Step 2: Navigate to option 1 for Account

Step 3: Select option 1 for Forgot Pin

Step 4: Use OTP to Set a New PIN

Follow the prompts to request a One Time Password (OTP) and set a new PIN of your choice. 

If you prefer alternative methods to check your Econet phone number:

1. Check Your SIM Pack: Look on the back or inside your SIM pack for your phone number.

2. Ask a Friend: Make a call or send an SMS to a friend or family member, and your number will appear on their phone.

If you encounter difficulties or the USSD method doesn't work, you can contact Econet Customer Service for assistance. Here are their contact details:

Phone: +263772 7949 4973, +263772 7949 2993, +263772 7949 2047, +263772 7949 2242

Email: enquiry@econet.co.zw

Address: No. 2 Old Mutare Road, Msasa, Harare, Zimbabwe

Mailing Address: P.O Box BE 1298, Belvedere, Harare, Zimbabwe

With these methods, you can easily retrieve your Econet phone number and stay connected.